Please read these terms carefully before using our website and services.
Welcome to Nahid's World. By accessing or using our website, you agree to follow the terms and conditions outlined below. Nahid's World is a trusted eCommerce platform in Bangladesh providing natural and fresh food products, and these terms are designed to ensure a smooth, safe, and transparent experience for all customers.
Orders & Availability
All orders placed through our website or sales team are subject to confirmation. We reserve the right to accept or cancel any order based on product availability, delivery limitations, or other operational reasons. As many of our products are seasonal and natural, availability may change at any time.
Pricing & Payments
All product prices listed on our website are subject to change without prior notice. Nahid's World offers Cash on Delivery for most orders, and in some cases, prepaid options may be available. Customers are required to complete the payment based on the final confirmed order amount.
Delivery
We provide delivery services across Bangladesh. Delivery time may vary depending on product type, location, and logistics conditions. For perishable items like fish and meat, we take extra care in handling and transportation to maintain freshness and quality.
Returns & Refunds
Our return and refund policy allows customers to check products at the time of delivery. If any issue is found, customers can return the product instantly following our Return & Refund Policy. Due to the perishable nature of our products, returns are generally not accepted after delivery is completed.
Product Nature Disclaimer
Since we deal with natural and fresh food items, slight variations in color, size, weight, or taste may occur. These differences are normal and do not indicate any defect in the product.
Privacy & Security
We respect your privacy and ensure that your personal information is handled securely. Customer data is only used for order processing, communication, and service improvement, as described in our Privacy Policy.
Changes to Terms
Nahid's World reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of the website means you accept those changes.
User Responsibilities
By using Nahid's World, customers agree to provide accurate and complete information while placing orders, including name, phone number, and delivery address. Customers are responsible for ensuring that they are available to receive the order at the given address and time. Any incorrect information or unavailability may lead to delivery delays or cancellation.
Order Cancellation Policy
Customers can request order cancellation before the product is dispatched. Once the order is out for delivery, cancellation may not be possible, especially for perishable items like fish and meat. Nahid's World reserves the right to cancel any order due to stock issues, delivery limitations, or unforeseen circumstances.
Delivery Delay Disclaimer
While we always try to deliver products on time, delays may occur due to traffic, weather conditions, or logistical issues. Nahid's World will not be held responsible for delays caused by factors beyond our control, but we will always try to keep customers informed.
Product Handling & Risk
Once the product is successfully delivered and accepted by the customer, the responsibility of the product transfers to the customer. We ensure proper handling during delivery, but after acceptance, Nahid's World will not be responsible for any damage, spoilage, or misuse.
Intellectual Property
All content on the Nahid's World website, including text, images, logos, and design, is the property of Nahid's World and is protected by applicable laws. Unauthorized use, copying, or reproduction of any content is strictly prohibited.
Misuse of Service
Any misuse of the website, including fake orders, fraudulent activities, or abusive behavior towards our team, may result in account restriction or permanent blocking from using Nahid's World services.