How can I place an order?
You can place an order through our website, Facebook Messenger, WhatsApp (01719459791, 01604016929), or by calling our hotline (09639203050). Simply provide the product name, quantity, and delivery details, and our team will confirm your order.
Do I need to pay in advance?
No, Nahid's World does not require advance payment for any products. You can order with confidence and pay after receiving your product.
What payment methods are available?
We offer Cash on Delivery (COD), as well as payment options like bKash, Nagad, and bank transfer.
How long does delivery take?
Delivery time depends on your location and product type. Inside Dhaka, frozen items are usually delivered within 24 hours and outside Dhaka delivered within 24 to 36 hours. Grocery items take around 2 days inside Dhaka and up to 3 days outside Dhaka.
Can I return a product if I don't like it?
Yes, you can return the product instantly at the time of delivery if you are not satisfied with the quality or condition.
Can I return only part of my order?
Yes, partial return is allowed. You can keep the items you like and return the rest during delivery. You will only pay for the items you keep.
What if I receive a damaged or wrong product?
If you receive a damaged, spoiled, or incorrect product, you can return it instantly at delivery or contact our support team (helpline: 09639203050, WhatsApp: 01604016929) immediately for assistance.
Are your products authentic and fresh?
Yes, we focus on authentic, natural, and fresh products. Most items are directly sourced from farmers and fishermen and handled with care.
Is it safe to order from Nahid's World?
Yes, Nahid's World is a trusted eCommerce platform. We do not ask for advance payment, and we deliver products under our own supervision inside Dhaka.
How can I contact customer support?
You can contact us through our hotline (09639203050), WhatsApp (01604016929), or social media. Our team is always ready to assist you.
Do you have any fake page issues?
Yes, there are some fake pages in the market. Please make sure you order only from our official pages:
We do not take advance payment through personal accounts.